Another way to keep situations from becoming too stressful is effective communication skills.

What is communication? Communication is an exchange between two people. One speaks and the other listens. The goal of good communication is to have the person receiving information receive it accurately or exactly as intended by the giver. Below are ways to communicate effectively:

Verbal Communication (through the spoken or written word)
1. Be direct. People who hint at what they are trying to say are seen as being evasive.
2. Think before you communicate. What do you really want to say?
3. Communicate as soon as you are ready. Don’t let negative emotions or anxiety build up.
4. Be clear, precise and brief. Don’t risk being misunderstood.
5. Be honest. This earns you respect in the long run.
6. Listen. Ask questions to clarify.

Nonverbal Communication
The way you send unspoken messages is the most basic from of communication. Your hand gesture, eye movements, facial expressions, posture, and tone of voice are all types of nonverbal communication.
1. Be aware of what others are communicating to you nonverbally.
2. Don’t contradict your words with your body language.

A Strategy for Communication in Difficult or Stressful Situations
To generate successful communication and avoid blame, use an “I” message:
Avoid starting your statements with “you”.
1. I felt nervous when I came home and the door was unlocked because I want to feel safe when I come home.
2. I felt angry when you took my CD without asking because I want to be able to trust you.
3. I felt angry when you flirted with my boyfriend because I need to be able to trust you.

Here is the format:
I feel ____________when _______________ because I want (or need) ___________.